![]() ![]() "Only customers can decide who is allowed to access their Vivint system, including their video feeds," a spokesperson for home security company Vivint said. "Our technicians and installers have no access to our customers' video feeds or recorded video, which can only be accessed by a small group of engineers, under monitored conditions, for issues like technical troubleshooting." "We have a team at Comcast dedicated specifically to camera security," a Comcast spokesperson said. Some professionally monitored systems, such as Comcast and now ADT, address the problem by simply strictly limiting the actions technicians can take while assisting customers with their accounts - for instance, disallowing them from adding email addresses to accounts or accessing any recorded clips. Security cameras are getting cheaper by the year, but that doesn't mean customers should be comfortable giving up their privacy. "The security industry has been paying attention to since 2010," said Kathleen Carroll, chair of the SIA's Data Privacy Advisory Board, "and we continue to work to help our member companies protect their customers." The Security Industry Association - a third-party group of security experts - advises manufacturers such as ADT on matters relating to privacy and security. ![]() ![]() Likewise, many security companies that use professional installers and technicians have strict procedures in place to avoid precisely what happened at ADT. That means as long as you stay current with app and device updates, you should have little to fear of being hacked via software or firmware vulnerabilities. Major professionally monitored security systems - and even individually sold cameras from reputable developers like Google Nest and Wyze - include high-end encryption (which scrambles messages within a system and grants access through keys) almost across the board. ![]() Is my home security system at risk for hacking?īefore jumping into solving the problems of device insecurity, it's helpful to understand how vulnerable your devices really are. Whether you're using professionally monitored security systems such as ADT, Comcast Xfinity or Vivint, or you just have a few stand-alone cameras from off-the-shelf companies like Ring, Nest or Arlo, here are a few practices that can help protect your device security and data privacy. That simple discovery, and her report of it to the company, began to topple a long line of dominoes leading back to a technician who had spied, over the course of four and a half years, on hundreds of customers - watching them live their private lives, undress and even have sex.ĪDT says it has closed the loopholes that technician exploited, implementing "new safeguards, training and policies to strengthen … account security and customer privacy." But invasions of privacy are not unique to ADT, and some vulnerabilities are harder to safeguard than others. For example, in 2020, an ADT home security customer noticed an unfamiliar email address connected to her home security account, a professionally monitored system that included cameras and other devices inside her home. Installing an internet-connected security camera in your house won't necessarily bring a wave of hackers to your Wi-Fi network - but it also has happened before. To use the EyeView or Etrovision models, please download the Etrovision.zip file, unzip to a folder, and run the reg.bat file to add the DLLs to your system.This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. We offer a replacement flash memory image for the GS4600 in order to allow it to work with Blue Iris. We offer a replacement flash memory image for the GS4000 in order to allow it to work with Blue Iris. If your device works with AmCap, it should work with Blue Iris and vice-versa. The Microsoft sample capture program AmCap can be used to test general connectivity with webcams and analog camera cards and devices (not network cameras). The Vitamin Decoder 2.1 is used to connect to many popular DLink and Vivotek models, such as the DCS-2000,21, as well as the 4XEM MPEG4 cameras. It may also be necessary to use a specific version of the card’s driver. In order to use the Hikvision DS-40xx cards, download DS40xxSDK.dll and save it into your Blue Iris program folder. On Windows Server 2008 you must enable the “Desktop Experience” feature of your OS in order to enable Windows Media encoding. The K-Lite Codec Pack is highly recommended for Windows systems which have need to open and play MP4, MOV, M2T and other de-facto standard video formats not typically supported by Windows.įor Techwell 68xx chipset based video cards (some QSee models for example), we have found this WDM driver for 32-bit Windows. Following are links to third-party software packages which might be required to use certain cameras with Blue Iris: ![]()
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